Information we collect
We may collect information you choose to provide when you contact us, such as your name, phone number, travel preferences, and the details needed to respond to your request.
Basic technical information may also be collected automatically, including browser type, device type, pages visited, and approximate location derived from an IP address.
How information is used
Information is used to respond to inquiries, provide requested travel support, operate and improve the website, maintain security, and meet applicable legal obligations.
We do not sell personal information in exchange for money.
Cookies and analytics
This website may use essential cookies and similar technologies to keep pages functioning and understand general site usage. You can control cookies through your browser settings, although disabling some technologies may affect website functionality.
Sharing and service providers
Information may be shared with service providers that support website hosting, communications, analytics, security, or travel assistance. These providers receive only the information reasonably needed to perform their services. Information may also be disclosed when required by law or to protect rights and safety.
Data retention and security
Information is kept only as long as reasonably necessary for the purposes described in this policy. Reasonable administrative and technical safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of personal information you have provided, subject to legal and operational requirements. You may also choose not to provide optional information, though this can limit the assistance available.
Children and external links
This website is not directed to children under 13. Links to third-party websites are governed by those parties’ privacy practices, and you should review their policies before providing information.
Contact and policy updates
Questions about this policy can be directed to us by calling (866) 227-5808. We may update this policy from time to time, and the date shown at the top reflects the latest revision.